When the business side of your chiropractic practice is running smoothly, you have more time to focus on what you do best—providing amazing patient care. However, if you find business administration responsibilities to be the most challenging aspects of your job, you’re not alone. Thriving as a care provider and a small business owner simultaneously isn’t easy.
Fortunately, there are a number of helpful tools that help chiropractors grow their practices, streamline operations, and enhance the patient experience. If you’ve yet to fully embrace technology at your chiropractic practice, then there are a number of meaningful upgrades you can make to transform the way you do business.
Here are 10 of the best business tools that every chiropractor should consider implementing in 2023.
1: Practice Management Software
Practice management software is a digital healthcare solution that organizes an office’s major systems into a central location. Practice management software helps chiropractors manage patient records, appointments, billing, and insurance claims. It can also be used for scheduling, reminders, and administrative task automation.
The primary benefit that practice management software provides is the ability to streamline many low-level tasks that can bog down any busy chiropractor or administrative staff. In turn, this maximizes the value of your time spent at your office and frees up more hours to see patients rather than filing paperwork.
2: Electronic Health Records (EHR) Software
Electronic health records (EHR) software compiles digital versions of patient charts. EHR software helps chiropractors keep track of diagnoses, treatment plans, and progress notes. Information is stored and accessed easily, providing a more reliable and practical alternative to paper filing.
Beyond convenience, EHR provides two other notable benefits to chiropractors: security and compliance. Many EHRs are managed digitally by their developers, where all aspects of security and compliance are painstakingly assured.
3: Online Appointment Scheduling Software
Manual appointment scheduling is time-consuming and prone to human error. Manual appointment scheduling is also restricted by the need to have a staff member on-hand at the exact moment when a patient is attempting to make an appointment.
With online appointment scheduling, it’s easier for patients to make chiropractic appointments when and how they want to. Online scheduling is especially desirable for younger patients who are used to doing everything online.
Patients who prefer to schedule appointments by phone can continue to do so, but offering an online scheduling option makes your practice a more appealing option to a wider patient population.
4: Payment Processing Tools
The easier it is for patients to submit payments, the better. Payment processing tools that enable fast and secure payments include online payment platforms, mobile payment options, and contactless credit card readers.
5: Marketing and Social Media Tools
Marketing isn’t every chiropractor’s favorite activity, but it’s necessary. Fortunately, modern digital marketing methods make it easier to effectively target your marketing toward a receptive audience. Effective use of digital marketing leads to stronger results that require less effort to achieve.
Marketing and social media tools that chiropractors use for advertising and outreach include email marketing, social media campaigns, and website search engine optimization (SEO).
6: Telehealth Software
Telehealth software enables healthcare providers to offer remote consultations and treatment sessions through video conferencing.
While the hands-on nature of chiropractic care limits the scope of telehealth treatment, there are still opportunities for embracing this emerging trend. Video calls may be appropriate for intake sessions, educational sessions, and for patients who can’t always physically visit your office due to mobility or geographical constraints.
7: Patient Engagement Software
To improve patient communication and retention, use patient engagement software. This type of software is used for sending automated appointment reminders, follow-up notes, and feedback requests. Patient engagement tools help chiropractors save time on manual communications while improving patient satisfaction and loyalty.
8: Inventory Management Software
Inventory management software helps chiropractors organize their products and equipment. Inventory management programs help you purchase and store supplies more effectively, cutting down on costs and ensuring that you’re always well-stocked with essential patient care materials.
9: Analytics and Reporting Tools
Analytics and reporting tools are used for tracking a practice’s performance and identifying areas for improvement. Growth-focused chiropractors use analytics and reporting to gain insights into patient volume and patient satisfaction, as well as financial metrics such as revenue and expenses.
10: Electronic Faxing Software
Faxing continues to play an important role in healthcare document transmission. However, fax machines are becoming increasingly outdated, thanks to electronic faxing.
Electronic faxing, or eFaxing, is digital, software-based, and paperless. Compared to traditional faxing, eFaxing offers superior security and convenience and reduces the use of paper and ink.
Get the Resources and Coaching You Need with AMC
Aligned Mentoring for Chiropractors provides business guidance and coaching for chiropractors in all career stages. Whether you are looking to improve your practice’s current operations, introduce new and innovative ideas, or think outside the box, we can help you achieve the practice you’ve always dreamed of running.
To learn more, contact AMC to book a no-pressure consultation with one of our chiropractic industry experts.
